Know Edge Ltd
A Virtual Company of Independent Consultants

Effective Service Delivery



We work in long term partnership arrangements with many of our customers to continually review business needs and to ensure that generations of location enabling technology refresh and business change continue to effectively deliver business benefits and improvements to service delivery.

Recent projects include:

Glasgow City Council, UK
Review of existing Geographic Information services and an analysis of a potential Shared Services solution

Department of Environment, Food and Rural Affairs, UK
A ministerial review of their initial corporate Geographic Information strategy
Delivery Services

Our delivery services include:

Audits of existing ICT / e-strategy / location solutions and technology refresh strategy

Evaluation and review of benefits realisation

Customer experience vs expectations

Standards adherence

Quality management/quality assurance

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